- What if I don’t have a design?
- Can you copy an existing pin or patch?
- What file formats are acceptable for sending artwork?
- Can you make products in any shape?
- What kind of proof will I receive?
- Can I get an actual sample of my product before production?
- Can I use a logo on my product?
What if I don’t have a design?
Not a problem. Our experienced account executives can work with you to suggest many ideas that will fit your budget and goals. Your account executive works closely with our nationally recognized art department. Our in-house team of creative and talented artists will design a product to tell your story, communicating and collaborating with your account executive to make your product convey the exact message or theme you have in mind.
Can you copy an existing pin or patch?
Yes, we can duplicate an existing pin or patch; however, due to copyright laws we can’t directly copy someone else’s artwork. Instead, we can rework your idea to create a design you’ll be happy to wear, give away, or re-sell.
What file formats are acceptable for sending artwork?
We accept images in JPEG, EPS, AI, GIF, PNG, PPT, DOC, PDF, BMP, TIFF, and PSD formats. Sorry, we can’t open or work with CADD or PUB files.
Can you make products in any shape?
Yes, we can create products in virtually any shape or size, limited only by the manufacturing restrictions placed on us by a particular process.
What kind of proof will I receive?
Before your order goes into production, our art department will provide realistic-looking artwork in both actual and enlarged sizes for your approval. The file will be sent to you via email.
Can I get an actual sample of my product before production?
We do not normally provide an actual physical sample unless your order is for 5,000 pieces or more. In these cases, please keep in mind that there is a charge for the die, sample, and shipping. All charges except shipping will be applied to your order once the sample is approved. New shipping fees will be added for the remainder of the order. An in-hand sample does add an extra few weeks to production. For smaller orders, we suggest an alternative solution: a virtual digital image sent via email, saving time and extra charges.
Can I use a logo on my product?
Provided you have full reproduction rights to use the logo, it’s not a problem. We assume that by supplying us with a logo, you have the right to use it. Please read our website’s terms and conditions for more information regarding this important topic.